Terms and Conditions

Carnforth Guest House will use all reasonable endeavours to ensure that the services and accommodation provided are comeasurate with the Four Star Award rating. Furthermore, Carnforth Guest House will observe all health and safety rules and regulations.

The customer will:

Pay the full amount of the cost of the services and accommodation booked unless the booking is cancelled more than 24 hours preceding 10.00 am on the day of arrival. The customer will pay the full amount of the cost of the services and accommodation before departure. We accept payment by cash, debit or credit card.  A 3% bank surcharge is applied to credit card transactions.

Furthermore the customer will:

Take all reasonable care to avoid damaging the premises or any fixtures, fittings or other items belonging to Carnforth Guest House. In the event that the customer damages any property or any fixtures, fittings or other items belonging to Carnforth Guest House, the Proprietors will issue an invoice to cover the cost of repair and/or replacement as appropriate together with administration costs. In particular, soiling a mattress will incur a standard charge of £150.00 plus any other additional costs incurred by the Proprietors. The amount shown on the invoice shall be final and binding. Refrain from smoking inside the premises of Carnforth Guest House. In the event that the customer fails to abide by the prohibition against smoking then any damages caused as a result or any loss and/or expenses suffered by Carnforth Guest House will result in the Proprietors issuing an invoice to cover the cost of repair and/or replacement as appropriate together with the amount of any loss and expense and administration costs. The amount of the invoice will be not less than £50.00 and shall be final and binding.

All invoices are to be settled in full on the day upon which the invoice is issued to the customer. The customer must not bring any drugs, other than drugs obtained via a prescription issued by a medical practitioner, onto the premises of Carnforth Guest House. Food and alcoholic beverages for consumption within the Guest House may only be brought onto the premises with the express prior permission of the Proprietors.

Exclusion of Liability

The customer shall be responsible for the safety and security of all of his/her goods and possessions while at Carnforth Guest House. The Proprietors will not be liable for any loss or damage to the customer’s goods and possessions while at Carnforth Guest House. Whilst an off-street car park is provided for guests use, vehicles and any possessions contained within are parked entirely at the owner’s risk. Guests must use the turning space provided to manoeuvre their vehicle to ensure that they exit the car park in a forward gear. The Proprietors will not be liable for any damage caused to guests’ vehicles whilst entering, manoeuvring within, or exiting the car park.

General

Carnforth Guest House requires that all of its customers behave in a considerate manner. Customers’ visitors are welcome in the public rooms but are not allowed in the guest bedrooms. In the event that the behaviour of any customer or visitor gives The Proprietors any cause for concern or the customer is in breach of any of the terms of this contract the Proprietors shall in their absolute discretion be entitled to require that the offending customer leaves the premises forthwith.   In such circumstances the customer shall be obliged to pay the full amount of the cost of services and accommodation for the whole of the anticipated stay at Carnforth Guest House before leaving. Carnforth Guest House is the trading name of the proprietors Valerie and John Holt. All references in these conditions to Carnforth Guest House shall be deemed to be a reference to the Proprietors.